From RTP and volatility on the slots floor to rollover conditions on the promo board and KYC steps in your account — this glossary puts plain definitions in one place so you can read any screen in the lobby w
Knowing what a term means before you open a table or slot room changes how you make decisions. When you see volatility listed next to a PG Soft title, you understand how often that game pays out versus how large those p
FOUR TERM FAMILIES
Where Each Term Family Appears in the Lobby
These four clusters cover the vocabulary a Bangladesh player encounters across every major section of the platform — from game lobby to wallet screen. Each family groups the words that appear together so you can cross-reference them quickly when a screen shows an unfamiliar label.
Game Mechanics
RTP, volatility, RNG, paylines, multiplier and house edge — these appear on slot detail screens and live table information panels. Spadegaming, PG Soft and CQ9 titles surface some of these values directly in the game lobby card.
Odds and Markets
Asian handicap, over/under, decimal odds and spread — these labels appear in the sportsbook section, most visibly on Cricket Livebets and Football BetMarket markets. Understanding them helps you read a line without guessing at its implied probability.
Wallet and Account
E-wallet, KYC, deposit limit, withdrawal, account balance and transaction history — visible at every step of your bKash or Upay deposit flow and throughout the account management screen inside your signed-in dashboard.
Information Conditions
Rollover, wagering requirement, turnover, validity period and minimum odds — these fields appear on any active information detail page. Reading them tells you what activity is required before a promotional balance moves to your main wallet.
CORE GAME TERMS
Definitions for Core Game Mechanics Terms
These six terms appear most frequently across slot rooms and live tables. Each definition is written to match the way the term shows up on a lobby screen or information panel.
What is RTP?
Return to Player — a percentage showing how much of total wagers a game returns to players over a very large number of rounds.
What is house edge?
House edge is the mathematical advantage a casino holds on a game, expressed as a percentage of each bet. A roulette wheel with a single zero carries a lower house edge than a double-zero version. It is the inverse complement of RTP on pure-chance games.
What is volatility?
Volatility — also called variance — describes how a slot distributes payouts. High volatility means bigger potential wins arriving less frequently. Low volatility delivers smaller, more regular returns. PG Soft and Pragmatic Play titles often indicate their volatility level on the game detail card.
What does wager or turnover mean?
A wager is a single bet placed on a game or market. Turnover is the total amount wagered over a defined period or under a information's terms. Information conditions on the promo board typically state a required turnover multiplier before a balance can be withdrawn.
What is a jackpot in slots?
In slot games, a jackpot refers to the highest possible prize available on a specific title — usually triggered by a rare symbol combination or a special feature round
What is a live dealer?
A live dealer is a real person dealing cards or spinning a wheel in a studio, streamed to your device in real time.
ODDS PAYMENT ACCOUNT TERMS
Odds, Wallet and Account Term Definitions
These six terms cover the sportsbook, payment flow and account-management vocabulary you encounter outside the game rooms. Understanding them helps you move through deposits, withdrawals and sports markets without stopping to guess what a label means.
What is Asian handicap?
Asian handicap is a form of sports betting where one side receives a virtual goal or run advantage to level the match. It removes the draw outcome in most formats.
What does over/under mean?
Over/under is a market where you predict whether a combined score, run total or count will be above or below a figure set by the platform. In cricket markets, this typically applies to total runs in an innings or a session, shown directly on the market line.
What is rollover?
Rollover is the total wagering amount you must reach before a promotional balance becomes eligible for withdrawal.
What is an e-wallet in the context of the platform?
An e-wallet is a mobile-based payment account used to move funds into and out of your casino wallet. On this platform, bKash and Upay are the configured e-wallet deposit routes.
What is KYC?
Know Your Customer — the identity verification process required by the platform before certain account actions are available. You will see KYC prompts in the account settings screen when withdrawals exceed a threshold or when the platform requires document confirmation. Follow the fields and upload steps shown there.
What are decimal odds?
Decimal odds express total return per unit staked, including your original stake. Odds of 2.50 mean a winning bet of 100 returns 250 in total, with 150 as profit. The sportsbook displays odds in decimal format by default; you can verify this in the market view on any active match line.
TERMS IN REAL LOBBY DECISIONS
See How These Terms Connect to Lobby Screens
Terms rarely appear in isolation — they cluster together at the moment you make a decision. Consider opening a Crash Betboost round: the multiplier is the central mechanic, and your choice of when to exit the roun
Multiplier in Crash Betboost
The live multiplier in Crash Betboost rises from 1x upward until the round ends. Your exit decision is a direct application of variance awareness — the core concept behind volatility as defined in the game mechanics term family.
Decimal odds in Cricket Livebets
Each market line in Cricket Livebets displays decimal odds next to the market name. Multiply your stake by the decimal figure to calculate total return. The over/under run total market sits alongside the match-winner line on the same screen.
bKash deposit and wallet balance
After a bKash transfer completes, the credited amount appears in your account wallet under transaction history. If an active information applies, a separate line shows the promotional balance and the rollover figure that governs when it becomes withdrawable.
KYC prompt before withdrawal
When you initiate a withdrawal above a certain threshold, the account screen may surface a KYC prompt. The fields and document upload steps are shown there directly — follow the on-screen instructions rather than a separate process.
GET TERM CLARIFICATION
Reach Out When a Term or Screen Is Unclear
If a definition here does not resolve what you are seeing on a specific screen — a payment field, a information condition or an odds format you have not encountered before — these published channels connect
Live Chat
Open the live chat widget from any page in the lobby while you are signed in. Describe the term or field you are looking at and the support team will explain it in the context of your account or the screen you have open.
Email Support
For account-specific questions about KYC steps, wallet transaction labels or information conditions, the email support route is listed in the Help section of your signed-in account. Include your account reference and the specific term or screen in question.
Help Section in Account
The Help section inside your signed-in dashboard includes published articles on payment steps, information terms and account verification. Browse by topic category — wallet, information or account — to find the relevant explanation without contacting support.
USING PLATFORM FEATURES
Questions About Features These Terms Describe
These questions go one step further than the definitions — they connect each term to the actual feature or screen you use in the lobby, wallet or sportsbook.
Where do I see RTP information for a specific slot?
RTP is displayed only when the game or provider exposes that data. Open the game's information or paytable panel — usually accessible via an info icon on the game screen — and look for the RTP or return percentage field listed there by the studio.
How do I check the rollover requirement on a information?
Open the information detail page from the information section in your signed-in account. The rollover or wagering requirement figure is listed in the information's own terms panel, separate from the information headline. Read it before accepting to understand the withdrawal condition.
Can I see my bKash deposit history in my account wallet?
Yes. Every completed bKash transaction appears in the transaction history section of your account wallet, tagged with a reference number and the deposit amount. Open the wallet screen after your transfer confirms to verify the entry is recorded correctly.
What triggers a KYC verification request on my account?
The platform may request KYC when you initiate a withdrawal above a threshold or when the account flags additional verification. The prompt appears in your account screen with the required document fields shown. Follow the on-screen upload steps to complete it.
How do Asian handicap markets work in the Cricket Livebets section?
In Cricket Livebets, the Asian handicap market gives one side a virtual run or wicket advantage. Your selection wins if the chosen side covers that handicap. Both sides and the handicap value are listed on the market line in the sportsbook view.
What is the difference between my main balance and a promotional balance?
Your main balance holds funds deposited directly via bKash or Upay and settled winnings cleared for withdrawal. A promotional balance is held separately and governed by the rollover conditions on the active information's terms page before it can transfer to your main wallet.